We ship to all countries that Russian Post and EMS express service are working with. Delivery is carried out at the rates of these companies.
Russian Postis the most inexpensive way of delivery, though it is relatively long and delays are possible.
EMS is a bit more expensive but it is also faster and more reliable.
It is also possible to choose any express delivery service (СDEK, DHL, Pony Express etc.) at the rates of these companies.
Approximate Russian Post shipping costs for European countries:
1 000 RUR (~15 USD) for delivery less than 2 kg. About 100–150 RUR (~1.5–2.5 USD) per each kg over 2 kg.
Approximate Russian Post shipping costs for North American countries:
1 200–1 500 RUR (~19–23 USD) for delivery less than 2 kg. About 200–250 RUR (~3–4 USD) per each kg over 2 kg.
Average product weight: jacket — 1–1.4 kg, baby carrier — 0.7 kg.
You can return the ordered items in 14 days.
Please (!) inform us by e-mail (firstname.lastname@example.org) before sending.
All the returned items must be unused, unwashed and with labels.
After receiving the returned items we will make refund in 10 days.
In case of our mistake (defects, wrong item sending) all the shipping costs are ours. In case you just change your mind — the shipping costs are yours.
There are three options of refunding:
- we can send you another similar item
- we can return the whole sum
- we can offer you a possibility to order other goods in our store on this sum
Please specify the preferable way of refunding in your letter.